FAQ - Frequently Asked Questions
🕯️ FAQ – Night light
Is the night light suitable for babies and children?
Yes, our night light was designed with little ones in mind: soft light, safe materials, and a reassuring design. It's ideal for soothing your child at bedtime.
Is it rechargeable or does it run on batteries?
It is rechargeable via USB (cable supplied).
Does light change color?
Yes, several modes are available: fixed light, gradient or automatic color change.
Is it easy to clean?
A simple, soft, dry cloth is sufficient. Avoid direct contact with water on the connectors.
💧 FAQ – Humidifier
What is a humidifier used for?
It improves ambient humidity, which is particularly useful in winter or when the air is dry. This promotes better breathing, more hydrated skin, and better sleep.
How long can it work?
Depending on the model, battery life varies between 6 and 10 hours. It also has an intermittent mode to extend usage.
What water should I use?
Preferably use distilled or filtered water to avoid limescale deposits.
Can we put essential oils in it?
Some models allow this, others don't. Please check the product description or contact us for confirmation.
How to clean it?
Weekly cleaning is recommended. Use a soft cloth and a little white vinegar if necessary to descale the interior.
📦 FAQ – Delivery, returns, payment
What are the delivery times?
Delivery times are 7 to 10 business days on average. A tracking number will be sent to you upon shipment.
Can I return an item?
Yes, you have up to 30 days after receipt to request a return or exchange, without justification.
What payment methods are accepted?
We accept: Bank cards (CB, Visa, American Express, Mastercard), and Apple Pay.